Privacy Policy
This Privacy Policy explains how Porchlight Protection (operated by ) ("we," "us," or "our") collects, uses, and shares information through the website at https://porchlightprotection.com (the "Site"). By using the Site, you agree to this Privacy Policy.
1. Who we are
Porchlight Protection helps homeowners request quotes for mortgage protection and other life insurance. We are not an insurance company, a mortgage lender, a bank, or a government agency. Insurance products are offered through licensed insurance agents.
2. Information we collect
Information you give us. When you request a quote, we collect:
- Contact details: first and last name, phone number, and email address.
- Quote details: your state, reason for looking, approximate mortgage balance, who needs coverage, age, tobacco use, whether you have a history of certain health conditions, and your preferred time to be contacted.
- Your consent to be contacted, including the date, time, and exact wording you agreed to.
Information collected automatically. When you visit the Site, we and our service providers may collect your IP address, browser and device type, pages viewed, the date and time of your visit, the page or ad that referred you (such as campaign tags in the link), and similar technical information.
3. How we use your information
- To prepare your quote and have a licensed insurance agent contact you about it.
- To contact you by phone, text message, and email about your request and related insurance products, as you consented.
- To keep records of your consent and our communications.
- To operate, secure, and improve the Site and measure how well our advertising works.
- To comply with laws, regulations, and legal requests, and to protect our rights.
4. How we share your information
We do not sell your personal information. We share it only as follows:
- Licensed insurance agents who work with us, so they can prepare your quote and contact you.
- Insurance carriers, only if you choose to apply for coverage.
- Service providers that help us run our business, such as website hosting, email, phone and text messaging, and customer-management software. They may use your information only to provide services to us.
- Legal and safety reasons, when required by law, subpoena, or court order, or to protect the rights and safety of you, us, or others.
- Business transfers, if our business is merged, sold, or reorganized, subject to this Privacy Policy.
5. Cookies and advertising tools
The Site may use cookies, pixels, and similar tools, including advertising measurement tools from Meta Platforms, to understand how visitors find and use the Site and how our ads perform. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Facebook and Instagram settings. Blocking cookies will not stop you from requesting a quote.
6. SMS / text messaging terms
If you provide your mobile number and agree on our quote form, you consent to receive text messages from Porchlight Protection and its licensed insurance agents about your insurance quote and related insurance products. Messages may be sent using automated technology.
- Message frequency varies based on your request and conversation.
- Message and data rates may apply according to your mobile plan.
- To stop messages, reply STOP at any time. You'll receive one final message confirming you've been unsubscribed.
- For help, reply HELP or email support@porchlightprotection.com.
- Consent to receive messages is not a condition of any purchase.
- Mobile carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages on our behalf.
7. Your choices
- Calls: Tell the agent on any call that you don't want further calls.
- Texts: Reply STOP.
- Email: Use the unsubscribe link in any marketing email.
- Anything else: Email support@porchlightprotection.com and we'll handle your request.
You may revoke your consent to be contacted at any time by any reasonable means.
8. California privacy rights and Notice at Collection
If you are a California resident, the California Consumer Privacy Act, as amended (CCPA), gives you rights over your personal information. Some information related to insurance may instead be governed by other laws, such as the California Insurance Information and Privacy Protection Act.
Notice at Collection. We collect the categories of information described in Section 2: identifiers (name, phone, email, IP address); characteristics such as age; insurance-related details you provide; limited health information you choose to provide; and internet activity on the Site. We use them for the purposes in Section 3. Health information you provide is sensitive personal information; we use it only to prepare your insurance quote and do not use it to infer characteristics about you. We keep quote-request records for as long as needed to serve your request and meet legal and record-keeping obligations, generally no longer than five years.
Your rights. You have the right to:
- Know what personal information we collect, use, and disclose, and get a copy of it.
- Ask us to delete or correct your personal information.
- Opt out of the sale or sharing of your personal information. We do not sell your personal information.
- Limit the use of sensitive personal information. We already use it only as needed to provide the quote you requested.
- Not be treated differently for exercising your rights.
To make a request, email support@porchlightprotection.com with the subject "California Privacy Request." We will verify your request by matching the information you give us with what we have on file. You may use an authorized agent to submit a request for you.
Other states. Residents of other states may have similar rights. Contact us using the details below and we will respond as required by the laws of your state.
9. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children
The Site is intended for adults 18 and older. We do not knowingly collect information from children under 18.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date above.
12. Contact us
Porchlight Protection
Email: support@porchlightprotection.com